Job Description: As a Process Documentation and FAQ Specialist, you will be responsible for creating and maintaining comprehensive process documentation, standard operating procedures (SOPs), and Frequently Asked Questions (FAQs). Your role will play a crucial part in enhancing our organization's efficiency, reducing errors, and ensuring that team members have access to clear and concise information to perform their tasks effectively. Compensation and Benefits $5 per hour Paid 5 Sick Days - Effective on day 1 Paid 10 days vacation - Prorated Paid 14 Bank holidays - (Legal and religious Holidays are country-specific) Paid Birthday Off - you pick a day off Business Continuity Plan - In cases of calamity $40 hotel accommodations are permitted to ensure work will continue Type of Employment Full Time - 40 hours per week Schedule - During the onboarding and probationary period, the schedule will be 9 AM to 5 PM EST. After that, you are free to set your own schedule with th...

